Perfecting Your Cash on Delivery Funnel
E-commerce inside Egypt and the Middle East relies heavily on Cash on Delivery (COD). However, high order cancellation rates and fake phone numbers eat into profit margins. Today, Eyzle introduces massive upgrades to the ConfirmHub suite to give you absolute control over fulfillment.
1. AI Voice Order Assistant
For buyers who prefer talking to an agent, Eyzle now deploys a virtual voice assistant right on your product storefront. The AI talks to customers in standard Arabic/Egyptian dialect, answers product questions, auto-fills form fields (name, phone, address, city), and triggers order checkout natively. It supports all mobile browsers via native fallback audio recording.
2. Fully Customizable WhatsApp Templates
You can now customize the exact copy sent to your customers for follow-ups (Day 1, 2, 3) and order rejections directly from your dashboard configuration. Support for dynamic variables (customer name, store name, order ID, product name, total price) is rendered instantly.
3. Strict OTP Supreme Gate
If OTP verification is enabled, no checkout action can auto-ship or auto-finalize without first verifying the buyer's phone number. This filters out fake numbers and spam checkout entries.
4. Balanced Wallet Credits Deductions
ConfirmHub operations are now linked to Eyzle Credit Wallet. Merchants are charged 10 credits for confirming a lead, and 10 credits for creating a carrier shipment, with fail-safe database handling to prevent checkout blocks.